The Bitcoin Pro Site, your Bitcoin Pro account, and any related products or services are offered on a strictly “as-is” and “where available” basis. Bitcoin Pro expressly disclaims, and you waive, all warranties of any kind, whether express or implied. Without limiting the generality of the preceding, and any related products or services are offered without any warranty as to merchantability or fitness for any particular purpose.
Some jurisdictions do not allow the disclaimer of implied terms in consumer contracts, so some or all of the releases in this section may not apply to you regarding your trading experience.
Bitcoin Pro Compliant and Communications
If you want to submit a complaint, you may do so by e-mail to [email protected] or by using our contact form provided on the website. Also, we can check your request on your trading account to confirm that you meet the terms and conditions.
Complaints shall be submitted (and will be responded to) in English as Bitcoin Pro is committed to handling complaints fairly and promptly.
Bitcoin Pro reserves the right to restrict, suspend or terminate your account where:
As stated on this website, a client can unilaterally stop using the Bitcoin Pro service. However, Bitcoin Pro will be entitled to terminate the account with immediate effect if:
Bitcoin Pro will only be liable for direct damage arisen through wilful recklessness or intention on the part of Bitcoin Pro. Direct damage is exclusively taken to mean:
Both Contracting and trading Parties (customers and Bitcoin Pro) shall keep in strict confidence all financial, commercial, and technical information belonging to the other party. This means we take charge of all transactions on Bitcoin Pro, but any suspicious activity will warrant account suspension. Whereas without security backup, your account may be at risk, and neither party shall at any time disclose any confidential information to any third party.